Kimberly Brown
Director de Wraparound/Entrenador certificado
Hola, mi nombre es Kimberly Brown y soy directora del programa Wraparound y coach certificada de Wraparound. Llevo 11 años trabajando en Unica. Comencé mi carrera como trabajadora de apoyo comunitario y más tarde pasé al departamento de Wraparound, donde ayudé a crear el programa y me convertí en la primera facilitadora de Wraparound de Unica. En mi puesto actual, superviso las operaciones diarias del departamento Wraparound y trabajo para fortalecer nuestras conexiones con los socios de la comunidad. Mi función también implica una amplia labor de divulgación en la comunidad para conectar con los jóvenes y las familias que necesitan apoyo.
Me encanta trabajar en Wraparound, porque he tenido el privilegio de ser testigo de tantos éxitos increíbles entre los jóvenes y las familias a las que atendemos. Creo firmemente en este trabajo y en honrar a las familias por lo que son, al tiempo que las ayudamos a superar obstáculos. Es un honor servir a nuestra comunidad de esta manera, y apoyar a las familias en su camino hacia la sanación ha sido una de las mayores alegrías de mi carrera.
Laura Dunagan
Director del ciclo de ingresos
Me incorporé al equipo financiero de Unica en 2017, con el firme compromiso de apoyar tanto a los proveedores como a los clientes en el complejo mundo de las coberturas de seguros y las regulaciones sanitarias. Con 21 años de experiencia en el manejo de los requisitos de los pagadores, he visto de primera mano lo confusos y lentos que pueden ser estos procesos. Por eso me centro en hacer que los seguros sean más comprensibles y manejables, para que nuestros equipos puedan planificar con confianza y prestar atención médica sin retrasos ni sorpresas innecesarias. Ya sea aclarando los detalles de la cobertura o ayudando a los clientes a comprender de antemano los posibles gastos que tendrán que pagar de su bolsillo, trabajo para garantizar que los procesos financieros apoyen, y no obstaculicen, la atención médica de calidad.
Jazmine Lucero
Director de Beneficios, Compensación y Relaciones Laborales
I work in the People Relations department here at All Faiths. Within my role, I oversee employee benefits and payroll and compensation processes. I also support anything connected to employee relations; specifically, FMLA, ADA, and other Leave.
I love my role because I love being able to support our entire agency in whatever role everyone plays. I love the work that this agency does and I believe we are a light in the community, helping individuals and families, and I love to be a part of something that is bigger than myself.
Ann Maldonado
Supervisor de defensa familiar
I started my career as an advocate, and I am the Family Advocate Supervisor in the Children’s Safehouse. I oversee the advocates in our department. The advocates provide direct care and support when meeting with caregivers of children who are scheduled for forensic interviews. When families come into the Children’s Safehouse they are often experiencing trauma and are in crisis. Their child has either been a victim of crime or a possible witness to a crime. The advocate offers support, provides educational materials, referrals and or resources for mental health services or forensic medical examinations. They explain the legal process as well. Sometimes a parent or guardian just needs someone to talk to and the advocate takes the time to offer a cup of coffee and sit and listen to them. The information that is shared is kept confidential. Advocates provide snacks to the children when they are on their break from their interview. At this point the child spends a few minutes with their guardian and then resumes back to the interview room. When the forensic interview is completed, the advocate will continue to provide ongoing support by providing bi-weekly, and monthly follow-up phone calls for as long as the parent/guardian requests. The advocates and I have a very close working relationship, I admire the work they do daily. We are not alone. we hold the same purpose, values and goals. We rely on one another and share laughter and sometimes shed a few tears. I am humbled to work side by side with them and provide guidance, support, assist with scheduled trainings, attend conferences and fill in where I’m needed. I love that we can provide a safe place for families and their children. We provide a child friendly atmosphere for the children in our community and the smile on their faces is priceless. I strongly believe in the work that we do. When we show kindness and empathy, provide hope, share a smile and allow for vulnerability we are planting the seed for a better outcome and future. “Every day we are given the opportunity to use our gift to make a difference in someone’s life”.
Evelyn Michelman
Supervisor de CCSS
A short story about my work at All Faiths for the past 26 years. I started working at All Faiths in December 1999. I worked in the shelter for 7 years mostly as a supervisor until 2006 when the shelter closed. During that time my world view changed. I grew to understand the depths of trauma and how it affects children and families. Working in the shelter was like parenting the coolest kids with your best friends. It is hard to describe how much that work bonds you to people and how much it moved me into a place of devotion to making our community a better place for children and families. Over the years when times are hard or I feel like moving on to a different profession, it’s the memories of the “shelter days” that remind me there is nothing I would rather do with my professional career. When the shelter closed, we all mourned the loss along with our community. We quickly regrouped and started working on forming case management and moving to serving children and families in the home and community. This time taught me the realities of the hardships people face everyday that live in poverty, or that life with mental health issues in the home. I quickly became committed to learning the most I could about how to do this job with skill and professionalism and was supported by inspirational supervisors. Then I moved into the job of an advocate in the forensic program. I spent 10 years working in the forensic program and supported parents and children in crisis exclusively. After that I had the incredible privilege of working in Placement Services and working with families that wanted to adopt and supporting birth mothers as a doula as well as a in the role as a case manager. I am currently working in the role as a CCSS and CPSW supervisor in adult services. I, like most people in this field have experiences that lead me into my work and inspire me to give others what I did not have. My son’s father died of alcoholism in 2022. While I feel the tinge of guilt that I did not do enough to save him, I use this pain to motivate me to do the very best I can for the underserved adults in our community. I am honored to do this work today and most of all, I have the most incredible team of people that I have the privilege to supervise!! I get to watch them successfully and passionately support the growth and expansion of this agency and carry on the legacy of greatness that All Faiths has always provided to our community. At this point I have spent more than half of my life at All Faiths, now Unica, and I am grateful daily for my experiences here and the people I have met along the way.
Sabrina Montoya
Terapeuta
I am currently a Clinical Therapist on the children’s side, and I was just promoted to a supervisor on the adult services side. What I love most about my work is the honor and privilege of walking beside our clients through the stages of healing and change. When a client finds their voice and uses it to set boundaries, identify needs, and self advocate that is the most meaningful part of the work that we do.
Cindy Myers
Director Ejecutivo de Servicios Clínicos
Cindy Myers serves as Executive Director of Clinical Services, guiding both childrens and adult behavioral health programs with a focus on quality, collaboration, and compassionate care. She works closely with clinical teams to build systems that support meaningful, responsive services for individuals and families. Grounded in the belief that people already carry the capacity for healing within them, Cindy is motivated by creating safe spaces where hope can grow and resilience can be strengthened across the community.
Rosa Ortiz
Especialista en facturación
Me uní a All Faiths, ahora conocida como Unica, el 26 de octubre de 2009. Soy especialista en facturación para nuestra MCO, Presbyterian Turquoise y la Comisión de Reparación a Víctimas de Delitos de Nuevo México. Me aseguro de que las reclamaciones se presenten a tiempo y de que los pagos se contabilicen correctamente en las cuentas de nuestros clientes. También verifico que la cobertura del seguro esté activa y actualizada. Me enorgullece mi capacidad para garantizar que las cuentas de nuestros clientes estén al día, y trabajo en estrecha colaboración con las compañías de seguros y mi supervisor en la investigación, verificación y corrección de cualquier asunto que requiera atención. Me encanta lo que hago y, lo que es más importante, me gusta saber que mi trabajo ayuda a los más vulnerables de nuestra comunidad. Lo que hacemos es importante y, si puedo aliviar la presión sobre nuestros clientes para garantizar que las reclamaciones se tramiten correctamente y los pagos se contabilicen a tiempo, eso es significativo para mí.
Chelsea Pennington
Director de Servicios de Colocación
Como directora de Servicios de Colocación del Centro de Defensa Infantil All Faiths, superviso un equipo diverso que brinda servicios clínicos, de adopción, de gestión de casos y de apoyo comunitario en todo el estado. Mi trabajo diario combina el liderazgo de programas con el apoyo directo al personal, orientando el desarrollo profesional, garantizando el cumplimiento de las regulaciones estatales y nacionales, y dando forma a políticas que mantienen el interés superior de los niños en el centro de las decisiones de colocación. Administro contratos, coordino entre sistemas y apoyo procesos complejos, incluyendo estudios del hogar, servicios de adopción y asesoramiento en salud mental. No hay dos días iguales, pero cada uno implica equilibrar la estrategia con la compasión para garantizar que las familias y los niños reciban un buen apoyo.
Estephanie Sánchez
People Relations Specialist – Recruitment
Durante los últimos siete años en la agencia, he tenido el privilegio de crecer tanto a nivel personal como profesional. Empecé como empleada temporal con muchas ganas de aprender y, a lo largo del camino, aproveché cada reto como una oportunidad para desarrollar nuevas habilidades y profundizar en mi comprensión de nuestra misión. Desde la planificación de proyectos hasta la dirección de programas que ayudan a las personas, este viaje me ha convertido en la profesional que soy hoy. Estoy realmente agradecida a esta organización por su apoyo, orientación y las oportunidades que me han permitido contribuir a las comunidades a las que servimos.
Tarra Toledo
Supervisor de entrevistadores forenses
As the Forensic Interviewer Supervisor at Unica, I oversee a team of skilled interviewers who provide legally defensible interviews for children and adults with disabilities who have been victims of abuse or witnesses to a crime. By conducting a single, well-structured interview, we help limit the number of times children and adults with a disability must recount their experiences, reducing the trauma of an already difficult process. My role includes training, mentoring, and supporting interviewers as they carry out this important work and joining alongside them to conduct interviews. I help prepare interviewers to testify in court about the interview process, and ensuring the integrity of their work is upheld. A vital part of my responsibilities is collaboration with our Multidisciplinary Team partners, which helps ensure that children and families receive the coordinated services, justice, and healing they need. What I love most about this work is knowing that each interview is more than a conversation—it can be the beginning of hope, safety, and accountability. I am grateful to be part of an agency committed to building a healthier community. This mission matters deeply to me, not only for the children and families we serve, but also for the future of my own children who live in the community that I love. When everyone has access to safety, support, and care, we rise together.
Robert Tuton
Analista de negocios
I’ve been with Unica for 8 years in many roles – most recently as a “Business Analyst” … which is just a fancy way of saying I wear many hats around here! From collecting and analyzing data, to troubleshooting processes, to brainstorming ideas for improving services – I look at what we do, how we do it, and the data behind it, then take those findings to our various teams to make informed and data driven decisions. Often when a process breaks or something isn’t working, I’m on speed dial to find a solution. I feel so privileged to get to do what I do here (in my own small, geeky way) because I have struggled with my own mental health journey. I have lost too many loved ones to suicide or overdose. If even one life is saved – if a child can have a fulfilled life – if a parent can be present for their children, then I wouldn’t want to do anything else. Whether it be through taking some small burden off the providers, or finding paths to more effective and efficient treatment, or just fixing something that broke – I’ll be here in the background trying to save the world one spreadsheet, one flowchart, and one meeting at a time haha!
Samantha Williams
Director del Instituto de Capacitación
Samantha “Sam” Williams is the Director of the Training Institute, overseeing both the continuing education provided by the agency and the internship program. A social worker by both training and heart, Sam’s work is guided by the understanding that people’s thoughts, feelings, and behaviors are influenced by their experiences and the environments in which they find themselves, and that the foundation of healing and change is the quality of our connection to others. Sam believes that meaningful relationships have the power to change the world in positive ways, and she is committed to building these connections in both her work and her personal life